CRM connection takes about 10 minutes via OAuth. Setting up routing rules usually takes 30 to 60 minutes depending on the complexity of your sales funnel. Your first real lead arrives the same day you sign up. Most teams start handling live inbound requests within just a few hours of beginning the onboarding process. We also assign a dedicated onboarding manager to guide you through every step.

We offer native connectors for Salesforce, HubSpot, Pipedrive, Zoho, and Microsoft Dynamics. For other platforms, a universal REST API and pre-built webhooks are available. Configuring any connector takes no more than 15 minutes. If you need a custom integration, our engineering team can build one — typically within one to three business days, depending on the scope and requirements of the project.

The system evaluates each incoming lead against your predefined criteria: geography, company size, industry vertical, traffic source, and behavioral signals. Based on this analysis, the lead is instantly assigned to the right rep or team. Rules can be combined and prioritized using a visual editor. Average routing time is under two seconds from the moment a submission enters the platform pipeline.

Absolutely. We support multiple distribution algorithms including round-robin, weighted rotation, capacity-based allocation, and skill-priority matching. You can set limits on active leads per rep and automatically redirect new submissions when a threshold is exceeded. All changes take effect instantly without any system restart and can be managed entirely through the visual configuration interface.

The dashboard displays key performance indicators in real time: speed to first contact, stage-by-stage funnel conversion rates, average lead handling time, and individual rep efficiency scores. All data can be filtered by date range, source, region, and team. You can export reports to CSV or schedule automated weekly summaries delivered directly to your sales leadership team via email.

All data is encrypted in transit using TLS 1.3 and at rest with AES-256 encryption. Our infrastructure runs in SOC 2 Type II and ISO 27001 certified data centers. We conduct regular third-party security audits and penetration tests. Access is governed by a role-based permission model, and every user action is logged in an immutable audit trail for full transparency and regulatory compliance.

Yes, we offer a 14-day free trial with Pro-level access to the platform, including analytics dashboards and all CRM integrations. No credit card is required to get started. At the end of the trial, you can choose a plan that fits your team or request an extension by contacting our sales team. All data and configurations created during the trial period are preserved when you upgrade to a paid plan.

The platform sends instant notifications via email, Slack, Microsoft Teams, and push alerts in our mobile app. You can configure alerts for missed leads, response time breaches, conversion anomalies, and KPI milestone achievements. Automatic escalation kicks in when a rep does not respond within the defined time window — the lead is seamlessly reassigned to the next available person in the escalation chain.

The interface is fully localized in English, German, Spanish, French, and Portuguese. It automatically adapts to each user's language preferences. Lead routing can also factor in the prospect's preferred language — detected via geolocation, email domain, or UTM parameters — and assign the lead to a rep who speaks that language, ensuring a smooth and personalized first interaction every single time.

We offer three tiers: Starter at $49 per seat for teams of up to 5 reps with one CRM connection, Pro at $149 with unlimited seats and all 43 integrations, and Enterprise on custom terms with dedicated support. Every plan includes unlimited leads with no hidden overage fees. You can upgrade or downgrade at any time, and billing is prorated automatically for the remainder of your current billing cycle. Annual plans include a discount.